When you personal a WD My Ebook Reside NAS, you must in an instant disconnect it out of your community — customers have found out that their information has reputedly been deleted off the tool, with out a motion on their phase (via Ars Technica). In a post on its community forum, WD says that the information loss seems to be the results of “malicious tool,” and advises any My Ebook Reside or My Ebook Reside Duo homeowners to disconnect their units from the web to give protection to their information.
Normally, those that were affected say that all the information at the tool seems to be long gone, with their report construction both final intact, however with empty folders, or no folders in any respect apart from those that come by means of default at the tool.
We’ve reached out to WD to invite for remark, and we’ve explicitly requested whether or not the corporate will be offering information restoration products and services to affected customers, however we haven’t but gotten a reaction. The corporate despatched statements to each BleepingComputer and Ars Technica, which in large part reflected its community post, pronouncing that WD is investigating the incident, and doesn’t imagine its servers have been compromised.